Before you rush out and purchase batteries for your Aquatel... please read this.
Several Aquatel customers have experienced battery failure (cells leaking) causing damage to their Aquatel system, the batteries are a common brand many trust, please review this link "Leaking Batteries" to see some examples. We recommend another brand to avoid damage to your device, such as the Energizer.
Aquatel recommends the use of Energiser Ultimate Lithium Batteries...
In environments where it is likely daytime ambient air temperatures will exceed 110 Fahrenheit (45 degrees Celsius) and where the Tank Senders are exposed to direct sunlight, we recommend a cover be placed over the tank sender unit to avoid batteries overheating and damaging the Tank Sender unit.
We recommend the use of Energizer Ultimate Lithium Batteries in all our Tank Sender units.
We recommend the use of Energizer Ultimate Lithium Batteries in all our Tank Sender units.
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Frequently Asked Questions:
Question 1: I have a few obstructions in the line of sight between my Aquatel units, will the Aquatel units still work o.k?
Answer 1: Depends on the distance between the Aquatel units. You can have obstructions in line of sight, but this will reduce the working range of the system. To increase the radio range of any Aquatel system try installing one of our booster Antenna Kits.
Question 2: Will the humidity in my tank interfare with the Ultrasoinc Tank Sender unit?
Answer 2: No, Aquatel's patented Transducer Cone Technology provides acturate fluid level readings in 100% humidity environments.
Question 3: What is the maximum tank depth that I can use the Aquatel system on?
Answer 3: All Aquatel Tank Sender units have a maximum working Tank depth range of 4m (13 foot).
Question 4: What is the maximum working radio range of the Aquatel systems?
Answer 4: Using our custom antenna booster kits at both ends, you can expect to get up to 10km (6 miles) line of sight.
Question 5: My neighbor has an Aquatel tank level monitor and I also want one, if I purchase one, will they interfere with each other?
Answer 5: No, you can have as many as you like, as the Aquatel units come security coded as a matched pair. They will not interfere with other units.
Question 6: The batteries in my Aquatel have gone flat in 5-10 days, What would be causing this?
Answer 6: All Aquatel units come factory set in test mode, this makes the units update every 8 seconds and will run your batteries flat quickly, ensure that you switch "Test Mode" off (refer to user manual).
Question 7: How long will the batteries last in the Tank Sender unit?
Answer 7: The batteries in the Tank Sender unit are good for 100,000 + updates, when set to update fluid level every 15 minutes the batteries will last approximately 2 years.
Question 8: Do I have to power up the Control box of my M107-BT system to receive a level reading on my Display unit?
Answer 8: Yes, you must power up the Control box of the M107-BT system to receive a fluid level update to the Display unit.
Question 9: I have installed my tank unit at ground level inside my Tank riser, my Display unit is only about 120m (400 feet) away in my house and I cannot get a connection, am I doing something wrong?
Answer 9: If your tank unit is installed inside your Tank riser and at ground level, this will shorten the radio range. Rf signals will not transmit well at ground level. If you extend the Tank Sender units external antenna up above ground, you will achieve a connection between the units without any problem. See accessories page for antenna extension lead kits.
Question 10: I have locked my Aquatel display unit and can't unlock it, how do I retrieve the unlock code?
Answer 10: Please follow this link to retrieve your display unlock code or email support@aquatel.co.nz and we will send your unlock code by return.
You have 3 attempts to enter the unlock code correctly before a new lock code is reissued and you will require a new unlock code.